| Nicole Adlman 25. September 2015 – 12:38
Kate Hudson might have a Twitterverse-sized problem on her hands.
The actress’ Fabletics athleticwear company has come under fire after a Buzzfeed News report surfaced yesterday alleging that the company promotes underhanded practices alongside its parent company JustFab, a startup worth $ 1 billion that also owns ShoeDazzle, FabKids and FL2. Buzzfeed’s story asserts that JustFab’s properties promote deceptive advertising practices that lead to unauthorized credit card charges and users stumbling into a paid subscription service (called a “VIP Membership”) that is purportedly difficult to opt out from.
So, in other words, no bueno. Customers have been taking to Twitter to complain about their Fabletics experience, with a range of problems that include the need for long phone calls to opt out of the subscription service, shipping issues and discrepancies regarding credit card charges and refunds. (And that’s only the tip of the iceberg, apparently.)
Kate Hudson’s street style
Then there are the gripes about the company’s shipping processes.
And some users want more transparency regarding how the subscription service even works.
Then there are just people who think the company sucks, and want you to know it via Twitter handle.
Overall, the controversy surrounding JustFab and its associated properties is disconcerting. Kate’s reps, for the record, declined to comment to Buzzfeed News.
Clothing from major retailers that caused an uproar